Sometimes the carrier can prematurely mark an order as delivered, or incorrectly deliver the package to neighboring homes. We recommend checking in with your (neighbors, reception of your complex, or local post office), in case of a mis-delivery.
- Search your nearby surroundings 🌳
- Contact any neighbors to see if they received your package by mistake 🕵️
- Double-check your delivery address to the one on your order confirmation 🏡
If you are unable to find your package 72 hours after delivery notice, please reach out to us here!